Refund & Return Policy
Effective Date: 2026 | Contact: support@skinformula.online
1. Overview
At skinformula.online, we strive to provide high-quality digital products and skincare-related content. Please read our refund and return policy carefully before making a purchase.
2. Digital Products
Since our products are digital (such as guides, courses, or downloadable content), all sales are generally final and non-refundable once the product has been accessed or downloaded.
3. Refund Eligibility
- If you were charged multiple times for the same product
- If you did not receive access to the purchased product
- If there is a technical issue from our side
4. Non-Refundable Situations
- Change of mind after purchase
- Lack of usage or understanding of the product
- Failure to read product details before purchase
5. Refund Process
To request a refund, contact us within 3 days of purchase with your order details. After verification, eligible refunds will be processed within 5-7 business days.
6. Payment Issues
If your payment is deducted but the product is not delivered, please contact us immediately. We will resolve the issue as soon as possible.
7. Changes to Policy
We may update this policy at any time. Changes will be posted on this page.
8. Contact Us
Email: support@skinformula.online